At Waterworks Aquatics, we strive to be the best. We would deeply appreciate your input on how we can better our Birthday Party Program. Please answer the questions below.

Name(optional)

Date of party

Location

Prior to the Party

Name of the Coordinator (optional):

Did you receive a call back on your first/most recent call?
Yes
No

Was the Coordinator polite?
Yes
No

Was the Coordinator knowledgeable?
Yes
No

Were you given the necessary information before booking your Party?
Yes
No Please write comments below


Day of the Party

Were you greeted:
Yes
No

Did the Coordinator and/or Host introduce themselves?
Yes
No

Did the Coordinator and/or Host provide adequate help in setting up?
Yes
No Please write comments below


Did the Coordinator and/or host present the party timeline to you, and answer any questions?
Yes
No Please write comments below


During the Party

Were the staff members upbeat and energetic?
Yes
No Please write comments below


Was the party organized and did it run according to the timeline given?
Yes
No Please write comments below


How would you rate the party overall   (1 being the lowest and 10 being the highest)
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10


Overall Party Experience

In what ways can we improve/what changes would you like to see?

What did you like the most about the Birthday Party?

How would you rate your Coordinator?
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Comments:


How would you rate your Host/Lifeguards?
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Comments:


How would you rate the facility?
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
What changes to our facility would you like to see?


How would you rate your overall experience?
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10


Would you recommend the school for lessons or for a party to your friends?
Yes
Thinking about it
No


Would you think about doing another party with us?
Yes
Thinking about it
No


Would you appreciate a call back?
Yes
No
Phone Number  

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